General FAQ

General FAQ

Common queries and general FAQ. If you query does not appear here, email us [email protected]

What is the cost?

LUX Walker is $100 per month per user. LUX Navigate is $15 Once Off.

Is there a minimum contract term?

There is no contract. Billing is month to month and cancellation can be made at any time. Cancellation takes effect at the end the subscription month cycle.

What is a floating licence?

We sell floating licences for our software, which means that you can use the software on multiple PCs for every user. You are not limited to one PC.

What 3D programs are compatible with LUX Walker?

We have developed plugins for Revit, Sketchup, Rhino, Blender and 3Ds Max. LUX Home, included to manage your projects also supports conversion of .OBJ files.

What formats are compatible with LUX Navigate?

LUX Navigate is compatible with Strip Cubemaps and Equitangular 360 renders, photos and videos. Images: JPEG, JPG, PNG Videos: MP4, MPG, MPEG, WEBM, MOV, M4V

Do I need a VR headset to use LUX Walker & LUX Navigate?

No! LUX WALKER has a desktop mode which offers simple camera manipulation with orbit and fly/walk modes. You can view your project at various times of the year, populate your models with vegetation and even annotate without the need for VR. These changes load into a VR session of LUX WALKER.

LUX Navigate also has a desktop mode.

What PC do I need?

If you are going to be using our software in VR mode, you will require a PC with a fast graphics card and lots of memory. Read up on the hardware specs

In desktop mode, any standard desktop or laptop computer is suitable.

 How do I get started?

Read the start up guide for LUX Walker here

Read the start up guide for LUX Navigate here